Política de envío

Shipping Policy — Modern Warmth

Last updated: February 22, 2026

Thank you for shopping with Modern Warmth. Below you’ll find details about how we process, ship, and deliver orders placed through www.modernwarmth.com.

1. Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment is received.

  • You will receive a confirmation email once your order has been placed and another notification when your order has shipped.

  • During peak seasons, promotions, or product launches, processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location, selected shipping method, and order size.

Estimated delivery times:

  • Canada: 2–7 business days

  • United States: 4–10 business days

  • International: 7–21 business days

Please note these are estimates and not guaranteed delivery times.

3. Free Shipping

We offer free shipping to the continental United States on eligible orders.
Orders shipping to Alaska, Hawaii, U.S. territories, or international destinations may incur additional shipping charges calculated at checkout.

4. Shipping Carriers

We ship using trusted carriers such as Canada Post, UPS, FedEx, or other regional couriers, depending on your location and the most efficient delivery option available.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status.

6. Delays, Lost, or Damaged Shipments

Modern Warmth is not responsible for shipping delays caused by:

  • Carrier issues

  • Weather conditions

  • Customs processing

  • Incorrect or incomplete shipping addresses provided by the customer

If your package arrives damaged or appears lost:

  1. Contact the carrier first to file a claim if applicable.

  2. Then contact us at info@modernwarmth.com with your order number so we can assist.

7. International Shipping & Duties

For international orders:

  • Customers are responsible for customs fees, import duties, taxes, or tariffs imposed by their country.

  • Delivery times may vary due to customs processing.

8. Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by customers. Additional shipping charges may apply for reshipments.

9. Local Pickup (If Applicable)

If local pickup is available, you will be notified via email when your order is ready along with pickup instructions.

10. Contact Us

If you have any questions about shipping, please contact us:

Modern Warmth
Email: info@modernwarmth.com
Website: www.modernwarmth.com

We appreciate your business and are committed to getting your order to you safely and efficiently.